Category: IT Basics

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Cybersecurity Spring Cleaning 101

While it is important to keep your cybersecurity up to date throughout the year, spring presents the perfect opportunity to ensure that your company’s data and information are safe and secure. In this post, we cover some helpful checklist items that will help you kick your cybersecurity spring cleaning into high gear. Passwords Many cybercriminals

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How to Select the Best CRM Software for Your Business

Finding the right customer relationship management (CRM) software for your business can be a challenge. After all, this important piece of software will provide essential information to many different stakeholders, so it needs to be efficient, usable, and in alignment with your core business needs. Here are some important tips for finding the CRM solution

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Case Study: How Improving Data Structure Saves Money

Data is a powerful tool, which businesses can and should use to drive both daily and long-term decisions. When organized well, data can do much to optimize performance. When structured poorly, however, data can create unnecessary management and storage costs that affect an organization’s bottom line. In this article, we take a closer look at

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Case Study: IT Consultation That Made a Difference

Overview Early in 2021, a successful investment management firm suffered a substantial reduction in annual revenue of around 85%.  As a result, the COO was faced with the difficult task of significantly reducing expenses and proceeded to implement the following near-term actions:  Forced reduction in headcount by 67%  Closure of a satellite office that served

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Network, Server & Endpoint Issues: Why Qnectus Takes a Closer Look

Creating the most effective and efficient IT infrastructure should be the primary goal of any IT Managed Services Provider (MSP). While many MSPs try to patch disruptive or persistent IT issues with hardware or software upgrades, Qnectus leverages industry best practices to get to the root of technical issues. This article covers two common issues

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Protect Your Business From Unplanned Downtime

Unplanned downtime is a serious issue that can negatively affect a company’s overall health and bottom line. One study by IDC notes that 80% of small businesses have experienced downtime at least once, with overall costs ranging from $82,200 to $256,000 per event. This article explains the impact of downtime and how to protect your

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What is Bring Your Own Device (BYOD): What You Need to Know

The Bring Your Own Device (BYOD) IT approach has many benefits — it allows new businesses to launch quickly and provides employees with increased opportunities for productivity. As a business grows in complexity and/or requires greater levels of data security, however, BYOD can become an internal threat to a company’s longevity. In this article, we

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5 Reasons to Migrate Your Business to the Cloud

If your business has historically operated with on-premise IT infrastructure, it is likely well past time to consider the benefits of migrating your IT resources to the cloud. Over the last decade, the cloud has completely transformed the capabilities of small to medium-sized businesses (SMBs) and enterprises; according to Multisoft, 80% of companies who move

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When It Doesn’t Make Sense to Outsource IT

Outsourcing IT is common, but is it right for everyone? As we discussed in a prior post, outsourcing your technology needs to an IT Managed Services Provider (MSP) often makes sense when one or more of the following apply: Growth threatens to overwhelm internal capabilities and knowledge Employees spend more time troubleshooting technology problems than

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6 Reasons to Change IT Managed Services Providers

Finding a reliable IT Managed Service Provider (MSP) is essential to the success of your growing business. If you have experienced any of these problems with your current provider, it may be time to switch: Avoidable downtime Security breaches Data loss Communication & follow-through issues Resource limitations Increasing prices Avoidable Downtime All MSPs need to